Site Migration - post here with issues

scooter

Member
Designer
Feb 23, 2009
48
1
8
uk
@scooter - your credits should be intact, if you have problems downloading --let me know.
nope no problems upping or downloading Jayhawk was just a bit confused as others are with the new look and lack of things like credits to look at. Over all everything is good :)
 

jayhawk

Administrator
Staff member
Jul 14, 2004
22,440
508
113
@scooter I added a credit doo-wop... top right hand corner of the nav bar or on the home page you should see credits now.
 
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Wolfe999

Member
Member
Mar 23, 2005
30
0
6
Tasmania
Thanx for the explanation. Clarifying :)

In a few days you've polished all the things that didn't work for me. Great job indeed :yes:
 

jfkjax

Member
Member
Jul 11, 2013
5
1
3
south carolina
I've been with R1DB for a while now. Until the recent change of the site, I was able to download a couple of covers occasionally. Now when I try to download I get this message: "You have 0 credits, and you aren't in a group that has free downloads (23 groupID)". What do I need to do to be able to download a cover?
 
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Vashiro

Member
Member
May 4, 2014
2
1
3
USA
I've been with R1DB for a while now. Until the recent change of the site, I was able to download a couple of covers occasionally. Now when I try to download I get this message: "You have 0 credits, and you aren't in a group that has free downloads (23 groupID)". What do I need to do to be able to download a cover?
I've been wondering the same thing.
 

RayDawGGG

Member
Member
Jan 28, 2014
6
0
8
Cleveland
I still cannot download Covers...I am a Graphic designer with the knowledge and software to create custom covers.This site has inspired me.I have a scanner,yet the upload process is still buggy.When i try to upload i get redirected to the .js cancel cannot be found error??? i refresh then it works?? i think...also I'm still not clear on what dimensions a "disc" should be the directions state the dimensions for covers not labels.I don't want my uploads rejected or become banned due to a misunderstanding...also the link to the scanning tutorial doesn't work.
 

cem3203

Member
Member
Feb 23, 2006
14
0
1
istanbul
i was having a saved credits about 1050c (3 years subs. paid), are you able to fix my credits, thank you.
 

jayhawk

Administrator
Staff member
Jul 14, 2004
22,440
508
113
clear your cookies, cache--if you have the old site info cached, you could be creating more problems.
 

jayhawk

Administrator
Staff member
Jul 14, 2004
22,440
508
113
@cem3203 those aren't saved credits, subscription credits were only valid WITH a subscription. Saved credits were earned through contributing covers that were downloaded, or buy purchasing credits. Subscription based credits were good and never expired, but could only be used when you had a subscription active. We no longer offer a subscription like that, so there's no use in holding on to them.

There is an account upgrade now--that will allow you to download without the use of credits. http://r1db.com/account/upgrades - its only payable via bitcoin right now.
 
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jfkjax

Member
Member
Jul 11, 2013
5
1
3
south carolina
Still can't download covers. Not sure what's going on. I just keep getting the message, "You have 0 credits, and you aren't in a group that has free downloads (23 groupID)". What does this mean, "23 groupID"? What do I have to do to download covers? Let me know what I have to do to download a cover.
 

jfkjax

Member
Member
Jul 11, 2013
5
1
3
south carolina
I clicked on the "BitPay" to buy 6 months of access for $16 USD. That doesn't work. It takes me to a BitPay screen, then it fails with a message "The address wasn't understood". How can I download a cover?
 

jayhawk

Administrator
Staff member
Jul 14, 2004
22,440
508
113
@jfkjax sounds like you're not terribly familiar with bitcoin... you need a client to use the URI that you're clicking on (if you clicked on a link on the bitpay screen). Otherwise, you just use your mobile device that you use for your bitcoin wallet (eg. blockchain.info) - and scan the QR code. That processes the transaction amount, and completes automatically. If you've not use bitcoin before, it's a bit of a learning curve.

the message you posted was changed quite a bit ago, so I'm not sure how you'd be seeing the old message. Try again.
 
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jayhawk

Administrator
Staff member
Jul 14, 2004
22,440
508
113
@cem3203 you're mistaken. the subscription credit rule was in place at or before the time subscriptions were offered. The code was also in place before they were offered--so, unfortunately, you're not correct and subscription credits are no longer available.

original post from Jan 2009: http://r1db.com/threads/policy-change-implemented.10352/

Other random discussions clarifying:
http://r1db.com/threads/very-disappointed-in-the-credits-system.11822/#post-127411
http://r1db.com/threads/questions-about-credits.11665/#post-126028

You can probably use the search 'subscriptions' and read all day about it.
 
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cem3203

Member
Member
Feb 23, 2006
14
0
1
istanbul
@jayhawk my payment older then your Jan 2009 post,
that was 500 credits instant + 3 credits every day ( for 3 years period ) + never expire for 75.- USD
 

jfkjax

Member
Member
Jul 11, 2013
5
1
3
south carolina
@jfkjax sounds like you're not terribly familiar with bitcoin... you need a client to use the URI that you're clicking on (if you clicked on a link on the bitpay screen). Otherwise, you just use your mobile device that you use for your bitcoin wallet (eg. blockchain.info) - and scan the QR code. That processes the transaction amount, and completes automatically. If you've not use bitcoin before, it's a bit of a learning curve.

the message you posted was changed quite a bit ago, so I'm not sure how you'd be seeing the old message. Try again.
JayHawk: Thank you for your consideration. You are correct, I am not at all familiar with BitCoin. I have again tried to download a cover and finally was able to do so. I don't know what you did, but you made it possible for me to download. THANK YOU. Again, I think your new site design is very well done. Good Work!
 

jayhawk

Administrator
Staff member
Jul 14, 2004
22,440
508
113
@jfkjax glad you are able to download now--bitcoin isn't all that bad, once you get used to it. Safest way to use money online :)

@cem3203 - you're correct, they never expire. but you CANT use them WITHOUT a subscription. Sorry you're not understanding, but the credits you had were not usable without a subscription. Subscriptions are no longer available--and have not been for a while. I'd been letting any credits work to download covers when paypal decided to deactivate my account and we couldn't take payments, made the site free... --that's no longer happening.
 
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